FAQs

Frequently Asked Questions


We always do our upmost to supply the highest quality images but due to variations in screen colours and contrast, this can vary slightly.

Unfortunately not, as wallpaper does not last with steam.

Most wallpapers can be wiped with a lightly damp cloth when necessary.

Products ordered on line may be returned, if there is a visible defect in the product. However, if the roll has been opened or a design has been made up according to your specific requirements, we are unable to facilitate a return.

Yes! It is much easier than it used to be. You can find all the tools you will need for the job on our site, as well as the glue.  And if you decide you would call in the professionals, they can give you the details of a recommended paper hanger in your area.

You can only apply wallpaper onto smooth walls.

No problem, just contact our customer services team via email at admin@magmaconsultants.co.za or by telephone on 011 894 3074/ 5. Please try to do this at your earliest convenience to ensure we catch your order before it is shipped from our warehouse.

The best way to contact us is via email – sales@magmaconsultants.co.za

Our team will be available 9am – 4pm, Monday – Friday and will endeavour to get back to you as soon as possible.

Tel: 011 894 3014/5

The great news is that you don't have to choose - paint and wallpaper work well together. Painting a room and adding a statement wall is a great way to add personality and interest to your home.

The surface must meet the following requirements: clean, dry, solid, smooth, lightly absorbent, neutral and of a uniform colour. For an immaculate finish, you must first remove any existing wallcovering. For larger surfaces, however, it is best to use a steamer. As the latter uses as combination of water and electricity, please observe the necessary safety measures.

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