FAQs


Orders are couriered within 24 hours or the next working day if placed over a weekend or bank holiday, when stock is available. In the event of stock not being available, we will send you an email notification about when to expect your order. PLEASE NOTE: Weekend deliveries are not available.

We are predominantly an online trader, however our physical address is:

No. 145 Goodman Road,
Corner Northrand Road,
Beyers Park,
Boksburg,
1459

The best way to contact us is via email – sales@magmaconsultants.co.za

Our team will be available 9am – 4pm, Monday – Friday and will endeavour to get back to you as soon as possible.

Tel: 011 894 3014/5

We are sorry that you wish to cancel your order. Please contact our customer services team at your earliest convenience to ensure we can cancel your order before it is picked and shipped from our warehouse.

No problem, just contact our customer services team via email at admin@magmaconsultants.co.za or by telephone on 011 894 3074/ 5. Please try to do this at your earliest convenience to ensure we catch your order before it is shipped from our warehouse.

Products ordered on line may be returned, if there is a visible defect in the product. However, if the roll has been opened or a design has been made up according to your specific requirements, we are unable to facilitate a return.

For wall coverings to fully dry out it could take from 2 to 7 days, dependent upon the type of wall covering and other factors, such as wall surface, adhesive and atmospheric condition etc

We always do our upmost to supply the highest quality images but due to variations in screen colours and contrast, this can vary slightly.

The surface must meet the following requirements: clean, dry, solid, smooth and of a uniform colour. For an immaculate finish, you must first remove any existing wallcovering.  For larger surfaces, however, it is best to use a steamer.

Yes, feature walls are still a great way to create a focal point in a room. Using an interesting wallcovering can highlight an important area of a room such as a fireplace, or create a positive first impression in an entrance hall. You could wallpaper the wall behind the bed rather than having a traditional headboard. It can be a cost-effective and easy way to update a room. However, having a feature wall in every room may be a bit much!

Each year there are new colours and designs in every product area, responding to global and local influences, and cultural and lifestyle trends and changes. Wallcovering manufacturers regularly bring out new colours and designs too; sometimes subtle variations in colour and texture, or more dramatic patterns. The trend to patterned, printed and embroidered fabrics has seen an equal shift to dramatic, look at me wallpapers. Rich and rococo-inspired patterns that are slightly over-scale, often with a metallic shimmer against a matt background; updated retro geometric designs of the 60s and 70s; and reworked floral and botanical prints are key trends featuring in design magazines. It's all part of the international swing away from minimalism into glamour, luxury and pattern.

Yes! It is much easier than it used to be. You can find all the tools you will need for the job on our site, as well as the glue.  And if you decide you would call in the professionals, they can give you the details of a recommended paper hanger in your area.

Paste the wall wallpapers are easy to remove, so updating your style is easier than ever. Provided the wall was prepared correctly, they can be simply peeled off, cleaned, and re-wallpapered.

Wallpaper offers some great advantages - it can add texture and colour to a room. It can cover minor wall imperfections. Modern wallpaper is easy to care for.

The great news is that you don't have to choose - paint and wallpaper work well together. Painting a room and adding a statement wall is a great way to add personality and interest to your home.

Like every industry, wallpaper descriptions can sometimes bring up some words and phrases which might leave you scratching your head. Therefore we have created a glossary of terms to help you better understand some of the lesser known ones.

Wallpaper Symbols and Their Meanings

Unfortunately not, as wallpaper does not last with steam.

You can only apply wallpaper onto smooth walls.

Professionals can get the installation done really quickly, especially if it’s on a straight wall with minimal cutting around windows, plugs and corners.

Most wallpapers can be wiped with a lightly damp cloth when necessary.

EasyUp means that our wallpapers are printed on a quality-assured non-woven material. Non-Woven wallpapers are made from paper pulp with added textile fibres to make the lengths hardwearing, dimensionally stable and easy to hang. EasyUp means that these wallpapers are easy to hang as you apply the paste directly to the wall instead of the wallpaper. This makes for clean seams, as you place the wallpaper strips edge to edge instead of having any overlap. EasyUp wallpapers also offer sufficient opacity for you to be able to cover old wallpapers without seeing the pattern or colour underneath.

The surface must meet the following requirements: clean, dry, solid, smooth, lightly absorbent, neutral and of a uniform colour. For an immaculate finish, you must first remove any existing wallcovering. For larger surfaces, however, it is best to use a steamer. As the latter uses as combination of water and electricity, please observe the necessary safety measures.

The surface must meet the following requirements: clean, dry, solid, smooth, lightly absorbent, neutral and of a uniform colour. For an immaculate finish, you must first remove any existing wallcovering. You can use a stripping solution for relatively small surfaces or in a small, closed area. For larger surfaces, however, it is best to use a steamer. As the latter uses as combination of water and electricity, please observe the necessary safety measures.

Most wallpaper rolls are about half a metre wide and 10 metres long - about 5 square metres per roll. That is about 3 drops of wallpaper on a standard sized wall. As a guide, a standard living room would require approximately 7 rolls of wallpaper. However, there are a few things like matching and pattern repeats to be considered. We recommend that you purchase an additional roll of wallpaper. This will allow for any mistakes, and also give you some left over in case you need it in the future.

How Much Wallpaper Do I Need? | Wallpaper Calculator